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If you wish to cancel your membership to GenealogyBank, please contact us by phone at 1-866-641-3297 between the hours of 10:00 a.m. to 7:00 p.m., Monday-Friday (Eastern Standard Time).

If you live outside the United States, please contact us by email at

For cancellation terms and conditions, please see Section 7 CANCELLATION TERMS under Terms of Use.

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