Index

• Getting Started
• Explore Your Family History •
• Advanced Search - Refine Your Search
• Find Better Matches
• Find more results, when you've gotten too few. •
• Find the best results, when you've gotten too many. •
• Search for mentions of an organization
• Useful Tips
• Save an item to your computer •
• Emailing an item
• Searching by Collection
• Choosing a collection •
• Jumping between collections •
• Newspapers •
• Obituaries •
• Social Security Death Index •
• Books •
• Documents
• Advanced Techniques
• Phrase Searching •
• Boolean Operators •
• Proximity Operators •
• Wild Cards
• How to Search for Specific People
• Name of Deceased •
• Limit by Date •
• Enter personal details
• Technical Questions
• Computer and browser requirements •
• What do I do if I get an error?
• Security
• Secure connection and encryption •
• Safely storing your information •
• Take steps to enhance your security •
• Contact us with questions
• Account and Billing Questions
• How do I set up an account? What are my options? •
• How much does it cost? •
• Where can I view my account information? •
• After I have set up my account, how am I billed? •
• How do I cancel my membership? •
• How do I renew my membership? •
• I need to update my credit card, address, or other account information. •
• My email address and password won't work. What should I do? •
• I've forgotten my password. •
• I've forgotten the email address I used to register. •
• Can my library, business or institution share one account?