Careers

NewsBank's vision is to be the best company for its employees, customers, business partners and communities. For more than 40 years, NewsBank, inc. has been one of the world's premier information providers, offering a variety of value-added research and education products and services to schools, libraries, publishers, professionals and consumers through several brands.

NewsBank strives to provide its employees with job satisfaction, financial reward and opportunities for growth in a challenging, team-oriented work environment. Also, NewsBank employees strive to be responsible citizens in their relationships with fellow employees, customers, business partners and the communities in which they live and work.

Interested in working at NewsBank or its Readex division? Please browse through the listings of current employment opportunities below.

Available Positions

Click a position below for additional details and contact information.

Location: Boston, MA; Remote

The Philanthropy Services Division of NewsBank, inc. is looking for an Account Executive to introduce a new product into a new market. Insightful is a unique software that helps nonprofits know more about their donors and the topics they care about to improve philanthropic engagement. More information about insightful is available at www.insightfulphilanthropy.com

To be successful in this role, you will have proven success growing new business in a new market. You will use your communication skills to cultivate strong relationships with prospects and customers, uncover their needs, win new customers, and secure renewals. If you are entrepreneurial, motivated, results-driven, and a team player, we’d like to meet you!

Responsibilities

  • Contact potential clients through cold calls and emails
  • Drive new sales, upgrades, and maintain renewals
  • Identify client needs and suggest appropriate products/services
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Report on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with the target market and the other solution providers in it.

Requirements

  • 3-5 years proven success of achieving sales quotas
  • Consultative Selling experience
  • Strategic Selling experience
  • Excellent communication and negotiation skills
  • A positive attitude
  • Attention to detail
  • Ability to establish, develop and maintain a genuine relational connection with prospects and customers
  • An interest and care for the work of nonprofit organizations
  • Ability to deliver engaging presentations
  • Experience with CRM software

About NewsBank
NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida .

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

 

Location: Chester, VT; Remote

Are you an experienced Project Manager looking for a new and exciting opportunity to lead initiatives in an agile and fast-paced organization? Are you energized by working across a variety of stakeholders, team members and developers? Do you have strong communication skills that enable you to be an expert at group facilitation and negotiation? Do you value an active role in shaping and growing an agile project management culture? If so, we have a talented team for you to join at NewsBank. This position can be based from your home office in the US or our Chester, VT office.

For more than 45 years, NewsBank, inc. has been one of the world's premier information providers, offering a variety of value-added research and education products and services to schools, libraries, publishers, professionals and consumers through several brands.

Requirements

Successful candidates must thrive in a fast-paced, team-oriented environment, possess excellent interpersonal skills, and have background in areas such as:

  • Ability to manage projects across multi-functional groups such as software development, operations, marketing, sales, customer support and senior management
  • Experience with scrum and the principles of Agile development
  • Excellent communication and group facilitation skills including the ability to tailor communications to differing audiences
  • Ability to handle multiple priorities and adjust quickly to changes in priorities
  • Ability to work collaboratively with a variety of people and skill levels
  • Developing effective relationships with key project stakeholders
  • Experience preparing communications regarding resourcing, time budgeting, and overall project status
  • Proven track record of applying business acumen to bring actionable project plans to completion
  • Project Management Certification a plus

Benefits

Comprehensive benefits package including health, dental, life and disability insurance, 401k with company match, FSA, holidays, vacation, sick and personal paid time off. Opportunity for flex-time. On site fitness center in Chester, VT location.

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

Location: Naples, FL; Remote

NewsBank is looking for an Account Sales Executive to introduce a new product into a new market.

To be successful in this role, you will have proven success growing new business in a new market with previous experience selling to municipalities. You will use your communication skills to cultivate strong relationships with prospects and customers, uncover their needs, win new customers, and secure renewals. If you are entrepreneurial, motivated, results-driven, and a team player, we’d like to meet you.

Responsibilities

  • Contact potential clients through cold calls and emails
  • Drive new sales, upgrades, and maintain renewals
  • Identify client needs and suggest appropriate products/services
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Report on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with the target market and the other solution providers in it.
  • Monthly travel
  • Attend conferences

Requirements

  • 3-5 years of proven success of achieving sales quotas as an Account Executive introducing a new product into a new market
  • Previous experience selling information-based products to municipalities
  • Consultative Selling experience
  • Strategic Selling experience
  • Excellent communication and negotiation skills
  • A positive attitude
  • Attention to detail
  • Ability to establish, develop and maintain a genuine relational connection with prospects and customers
  • Ability to deliver engaging presentations
  • Experience with CRM software

About NewsBank

NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida .

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

Location: Dallas, TX; Remote

The Philanthropy Services Division of NewsBank, inc. is looking for an Account Executive to introduce a new product into a new market. Insightful is a unique software that helps nonprofits know more about their donors and the topics they care about to improve philanthropic engagement. More information about insightful is available at www.insightfulphilanthropy.com

To be successful in this role, you will have proven success growing new business in a new market. You will use your communication skills to cultivate strong relationships with prospects and customers, uncover their needs, win new customers, and secure renewals. If you are entrepreneurial, motivated, results-driven, and a team player, we’d like to meet you!

Responsibilities

  • Contact potential clients through cold calls and emails
  • Drive new sales, upgrades, and maintain renewals
  • Identify client needs and suggest appropriate products/services
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Report on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with the target market and the other solution providers in it.

Requirements

  • 3-5 years proven success of achieving sales quotas
  • Consultative Selling experience
  • Strategic Selling experience
  • Excellent communication and negotiation skills
  • A positive attitude
  • Attention to detail
  • Ability to establish, develop and maintain a genuine relational connection with prospects and customers
  • An interest and care for the work of nonprofit organizations
  • Ability to deliver engaging presentations
  • Experience with CRM software

About NewsBank
NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida .

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

 

Location: Nashua, NH; Remote

We are looking for a senior UX designer to join our team in supporting NewsBank’s existing product portfolio as well as engaging in new market initiatives. You will combine interfaces and workflows to enhance user experiences across multiple platforms. This position collaborates closely with other team members and stakeholders on the development and implementation for product visions.

In this role, you should be an analytical and creative thinker who is able to grasp user needs and solve complex problems. A strong portfolio showcasing successful UX design projects is essential.

Ultimately, you will make our products more user-friendly and intuitive to attract and retain customers.

This position can be Remote, based from your home office in the US or in our offices in Chester, VT, or Naples, FL.

Requirements

  • 5+ years of UX design experience. A strong portfolio of successful UX and other technical projects is essential. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
  • Expertise in UX software such as Axure, Sketch, Figma, Adobe Creative Suite and similar is a must; basic HTML5, CSS3 and JavaScript skills are a plus.
  • Experience with agile processes
  • Extensive experience in using UX design best practices to design solutions and a deep understanding of mobile-first and responsive design.
  • A solid grasp of user-centered design and user testing methodologies and accessibility concerns.
  • Iterate designs and solutions efficiently and intelligently.
  • Work with product teams to understand detailed requirements and design complete user experiences.
  • Strong interest in collaborating and communicating closely with teams and other stakeholders to regularly deliver design solutions for approval.
  • Willingness to help teammates, share knowledge and learn from them.
  • Open to feedback and constructive criticism.
  • Passionate about all things UX: research, design and innovation.

About NewsBank
NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida .

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

 

Location: Chicago, IL; Remote

What would appeal to you in a new career. A stable company? Healthy markets? A solid training program? Quality benefits? A challenging environment? Uncapped earning potential? If your answer to all of those questions is "yes", then look no further. As a NewsBank Sales Professional you will offer our acclaimed web-based research products to customers in educational institutions and libraries...and realize all of the outlined benefits, and more.

We are targeting smart, resourceful individuals with proven success in sales within a professional market. Candidates who have thrived at NewsBank come from varied backgrounds in everything from software and pharmaceutical sales to recruiting and educational programs. We highly value experience with consultative and relationship-based selling. You must be aggressive, open-minded, and a self-starter...and you must have a relentless drive to uncover each prospect’s specific needs.

At NewsBank even seasoned sales vets take advantage of our training program. You will be taught how to:

  • Identify customer needs to tailor product offerings into a compelling value proposition
  • Conduct web-based sales demonstrations on existing and new products
  • Maintain existing customer relationships for renewal sales
  • Conduct accurate pipeline management and sales-cycle management
  • Close sales!

Beyond consultative selling, our training sessions cover details about the company, the markets we serve and our collection of online products. New reps will be assigned a specific territory with goals established for new sales and renewals. Your compensation package will include a base salary, uncapped commissions and a competitive benefits package that includes medical/dental, prescription drugs, a wellness program, a vision plan, and 401(k) with company match.

Know that our interviewing process is very thorough, as it is our goal to ensure each candidate who joins NewsBank is a good fit for our culture, and that NewsBank is a good fit for them, as well.

Position requirements

  • BS or BA Degree
  • Proven - high sales intellect - professional selling skills
  • Outgoing nature - ability to connect with others
  • Excellent communication skills - verbal and listening
  • Proven Closer
  • Strong ambition to make money
  • 3+ years’ experience as telephone sales representative
  • Excellent time management skills
  • Good presentation skills
  • Demonstrated experience in consultative selling
  • Understanding of web technologies
  • Proficiency with Microsoft Office and Internet use and research

If you fit the profile described above, contact us today...and take the next step toward a rewarding, exciting and lucrative career.

About NewsBank
NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida .

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

Location: Naples, FL; Remote

What would appeal to you in a new career. A stable company? Healthy markets? A solid training program? Quality benefits? A challenging environment? Uncapped earning potential? If your answer to all of those questions is "yes", then look no further. As a NewsBank Sales Professional you will offer our acclaimed web-based research products to customers in educational institutions and libraries...and realize all of the outlined benefits, and more.

We are targeting smart, resourceful individuals with proven success in sales within a professional market. Candidates who have thrived at NewsBank come from varied backgrounds in everything from software and pharmaceutical sales to recruiting and educational programs. We highly value experience with consultative and relationship-based selling. You must be aggressive, open-minded, and a self-starter...and you must have a relentless drive to uncover each prospect’s specific needs.

At NewsBank even seasoned sales vets take advantage of our training program. You will be taught how to:

  • Identify customer needs to tailor product offerings into a compelling value proposition
  • Conduct web-based sales demonstrations on existing and new products
  • Maintain existing customer relationships for renewal sales
  • Conduct accurate pipeline management and sales-cycle management
  • Close sales!

Beyond consultative selling, our training sessions cover details about the company, the markets we serve and our collection of online products. New reps will be assigned a specific territory with goals established for new sales and renewals. Your compensation package will include a base salary, uncapped commissions and a competitive benefits package that includes medical/dental, prescription drugs, a wellness program, a vision plan, and 401(k) with company match.

Know that our interviewing process is very thorough, as it is our goal to ensure each candidate who joins NewsBank is a good fit for our culture, and that NewsBank is a good fit for them, as well.

Position requirements

  • BS or BA Degree
  • Proven - high sales intellect - professional selling skills
  • Outgoing nature - ability to connect with others
  • Excellent communication skills - verbal and listening
  • Proven Closer
  • Strong ambition to make money
  • 3+ years’ experience as telephone sales representative
  • Excellent time management skills
  • Good presentation skills
  • Demonstrated experience in consultative selling
  • Understanding of web technologies
  • Proficiency with Microsoft Office and Internet use and research

If you fit the profile described above, contact us today...and take the next step toward a rewarding, exciting and lucrative career.

About NewsBank
NewsBank, inc. has been a premier information provider for more than 45 years. Our comprehensive resources meet the diverse research needs of public libraries, colleges and universities, schools, military and government libraries, and professionals around the world. Our corporate offices are located in beautiful and sunny Naples, Florida .

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

Location: Chester, VT

This position is responsible for processing data, creating and editing product databases, performing product Q/C, and verifying product integrity. Ensures all process managers are in working order and follows proper procedures for restarts and recoveries. Performs periodic and scheduled back-ups and restorations. Become knowledgeable in understanding data flow within department from point of entry to exit; develop diagnostic and analytical skills to be able to troubleshoot and resolve problems; become knowledgeable with database structures, product configurations, and database maintenance.

Qualifications:

  • Strong work ethic with ability to meet quality and productivity expectations
  • Strong analytical skills, initiative and attention to detail
  • Ability to follow defined production processes
  • Some technical background, either through formal training or equivalent on-the-job experience 
  • Proficiency in Windows, particularly web browsers and Windows Explorer
  • Familiarity with DOS file structures and file organization
  • Ability to handle multiple priorities and adjust quickly to changes
  • Ability to work collaboratively with a variety of people and skill levels to find the best solutions
  • Good interpersonal and communication skills

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor

 

Location: Orem, UT

GenealogyBank.com, a division of NewsBank, inc., is seeking talented Customer Service Representatives for our Orem, Utah office. Join our team and be a part of one of the most fascinating aspects of family history research. As one of the world’s largest and most comprehensive genealogy resources our customer service support team play an important part in helping customers discover, preserve and share their family history.

GenealogyBank.com features a wealth of exclusive material including the largest U.S. obituary collection available online, U.S. historical newspapers dating as far back as the 1600's, historical books, pamphlets, military records, government documents and more. At GenealogyBank, we are dedicated to helping people discover those interesting stories and details about their ancestors.

GenealogyBank’s customer service representatives play a critical role in retaining our valued customers through quality support and excellent service.

  • Part and full-time shifts available
  • Competitive base pay
  • Great environment
  • No weekends!
  • Paid training
  • Advancement opportunities
  • Less than five minutes from BYU/UVU
  • Hours of operation 8 a.m. to 5 p.m., M-F

*Knowledge or study of family history research highly preferred.

Responsibilities

  • Communicate with customers via telephone, email and chat
  • Respond to customer inquiries concerning orders, refunds, and products
  • Responsible for providing quality technical support to customers
  • Troubleshoot, resolve and document support calls and cases
  • Assisting with tracking and trend monitoring
  • Attempt to retain customers through value building
  • Maintain customer records of related activities and orders
  • Maintain basic knowledge of products, pricing, promotions, and procedures
  • Contribute ideas on ways to improve products and services

Job Requirements

  • Knowledge of family history/genealogy
  • Strong ability to accurately identify and troubleshoot customer questions and concerns
  • Ability to provide excellent customer service and technical assistance over the phone and email.
  • Ability to multi-task at a computer while talking to a customer over the phone
  • Exceptional communication skills (oral, written, listening)
  • Excellent organizational skills along with the ability to work under pressure of deadlines
  • Ability to strategically probe to identify, evaluate, and recommend products and services
  • Positive, upbeat attitude
  • Excellent typing skills (30 WPM minimum)
  • Team mentality balanced by the ability to work independently
  • Knowledge of PC operations, Windows-based applications and internet applications

Education & Experience

  • Minimum 1-2 years customer service or related work experience preferred
  • High school diploma or equivalent
  • Experience with customer service within a call center highly preferred

Additional Information:

To apply, please submit resume to: utahjobs@newsbank.com  or visit https://genealogybank.applicantpro.com/jobs/

EEO Minorities/Women/Disabled/Veterans
VEVRAA Federal Contractor
PWDNET

Employment is contingent upon successful completion of background check.

Due to the high number of applications, please apply only if you meet all of the requirements for this position.

Location: Naples, FL

Are you looking to start your career with a challenging and results-driven training program?
NewsBank, inc. has been one of the world’s premier information providers for more than 40 years. Our comprehensive, Web-based solutions satisfy the research needs of libraries, educational institutions and a broad range of individual researchers, including students, professionals and genealogists.

We are recruiting recent college graduates for a 4+ month paid training program in professional sales.

Highlights of the Training Program:

  • Provides a smooth transition from college to a professional setting
  • Skills training including interactive role plays, presentation, communication and negotiation skill building
  • A personalized focus with an account executive mentor
  • Work closely in many of NewsBank’s departments to learn the complexities and functions of a successful technology based company.
  • Observe different roles
  • Project assignments
  • Potential travel opportunities
  • Opportunities to share best practices and network with other account executives, leaders and trainees

Successful graduates of the training program immediately move to full-time positions. 

EEO Minorities/Women/Disabled/Veterans - VEVRAA Federal Contractor